GIFTING FAQs 

If I’m already subscribed to True Royalty TV and receive a free reward for giving the gift to someone else, how does that affect my current plan?

If you are already a subscriber, we will simply add the new gift plan to the end of your next billing cycle so there is no overlap.

I’m an existing subscirber – what if I give more than one gift? Can I keep getting free additions?

Yes, for every gift you give, you get the equivalent legnth of time added to your subscription – so give and keep getting. If, for whatever reason, we miss something and you don’t receive the free extension, reach out to customer service below and we’ll ensure you’re all sqaure.

Can I buy more than one gift at a time or bulk buy True Royalty gift plans and get a volume discount?

Yes, we can offer volume discounts and bulk buying options on a case by case basis. Please click here to learn more.

I bought a gift for someone else and I’m having problems or wish to cancel.

No problem, please fill in the form below and a member of our customer service team will reach out to support you.

I’m the recipient of a True Royalty gift subscription and I need help.

No problem, please fill in the form below and a member of our customer service team will reach out to support you.

 

CONTACT CUSTOMER SUPPORT

Please complete this form or email us on gift@trueroyalty.tv.

Our Customer Service team is available Monday to Friday 8 a.m. to 8 p.m. Pacific Standard Time. We are closed on U.S. public holidays. We aim to respond within 24 business hours on email or Facebook messenger.