How to contact True Royalty TV

Frequently Asked Questions

How a look through the most common questions people ask about our service.

24/7 support with your account

You can reach our team by email on

support@trueroyalty.tv

 

Press & Media Enquiries

Click here to see our press page and who to contact.

Anything else? Please drop us a line.

Ofcom regulates the editorial content of on-demand programme services.  This includes ensuring that particular rules are observed.  These rules require certain material to be restricted to adults, prohibit other material (including that likely to incite hatred) altogether, and govern product placement in programmes and sponsorship of individual programmes or services.  If you have complained to us and you are dissatisfied with our response, you can submit a complaint about any of these aspects of our on-demand service to Ofcom using the online complaint form at:  http://stakeholders.ofcom.org.uk/broadcasting/on-demand/complain.

 You can also contact Ofcom by post or telephone, as follows:-

Riverside House
2a Southwark Bridge Road
London
SE1 9HA

Switchboard: 0300 123 3000 or 020 7981 3000

Please note Ofcom is the regulator for editorial content on ODPS.

Any queries relating to matters such as technical issues, billing, installation or marketing should be made directly to us at support@trueroyalty.tv.

Further information about Ofcom can be found at www.ofcom.org.uk

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